Our prudent investments in technology, our commitment to research and development and strategic staffing, and our focus on strategic initiatives, are designed to maintain the highest level of internal efficiency and the greatest value for our clients. At Robinson & Cole, technology is all about working smarter and adding value to the services we provide our clients. To that end, we prioritize our technology investments, based on their impact in the following areas:
- Results/Value for our clients
- Leveraging our knowledge and people
- Streamlining our processes
- Collaboration with our clients and colleagues
- Longevity and consistency of operation
- Security and protection of our information systems
We employ skilled, responsive, and talented IT staff collectively capable of planning and implementing complex projects. Our staffing for IT operational support is lean, while our investment in strategic areas, such as research & development and litigation support is high. This balance allows us to make the most of our technology; and focus on strategic initiatives and to continuously improve the following areas:
E-business (Extranet) Systems: Client-facing applications that facilitate information sharing, collaboration and streamline workflow.
Knowledge Management Systems: Specifically systems and processes that continually improve the ability for us to leverage our knowledge and experience.
Streamline Internal Process: From matter intake to completion; for administrative departments and practice groups, it is our goal to continuously identify and use technology wherever process improvement can be made.