Susan N. Masters


  • Overview


    Susan Masters is a member of the firm's Labor, Employment, Benefits + Immigration Group, where she focuses on private sector labor and employment law.

    Traditional Labor Law

    Ms. Masters represents employers in matters before the National Labor Relations Board, such as unfair labor practice charges and representation petitions. She also represents employers in collective bargaining and arbitrations arising from collective bargaining agreements. Ms. Masters also counsels employers in contract and grievance administration, employee handbooks, and employee discipline.

    Employment Counseling and Workplace Investigations

    Ms. Masters counsels companies and other organizations in all facets of employment law, including discrimination issues, disability and reasonable accommodation, family and medical leave, personnel policies and practices, unemployment, workplace health and safety issues, non-compete agreements, and other employment agreements. Additionally, she represents employers in administrative proceedings in forums such as the Commission on Human Rights and Opportunities.

    Ms. Masters also is a trained workplace investigator. She provides employers with advice through all phases of workplace investigation, conducts impartial inquiries, and proactively handles the results of investigations.

    Pro Bono

    Ms. Masters is committed to doing pro bono work. She represents an individual who was denied protection under the Convention Against Torture in an appeal to the Second Circuit Court of Appeals. She has represented several non-profit organizations in administrative proceedings and has provided them with employee relations advice and counseling. She has also represented a juvenile on behalf of Lawyers for Children America, which works to protect the rights of children who are victims of abuse, abandonment, and neglect. Ms. Masters was the Pro Bono Partnership’s Volunteer of the Year in 2015.

    Before joining Robinson+Cole, Ms. Masters clerked for the Honorable F. Herbert Gruendel of the Connecticut Appellate Court, where she contributed to the researching and drafting of appellate opinions. While in law school she was a teaching assistant for the Moot Court program and the legal writing program. She also has experience practicing before the Executive Office for Immigration Review, as part of the University of Connecticut's Asylum and Human Rights Legal Clinic. Ms. Masters was selected as a Rising Star in the Connecticut Super Lawyers list for 2016 and 2017.

  • Experience
    • Experience


      • Assisted in the successful negotiation of a successor contract on behalf of a client, resulting in the client saving over $3 million in health insurance benefits and shift differentials.

      • Advised client through a successful union decertification campaign to the National Labor Relations Board. 

      • Acted as a primary member of counseling team for multiple clients engaged in union election campaigns, resulting in unions’ withdrawal of representation petitions.

      • Conducted investigation of allegations of employee misconduct to inform employer’s plan for discipline. 

      • Assisted in workplace investigation of allegations of violations under the Americans with Disabilities Act.

      • Advised and counseled several employers through internal investigations involving alleged employee misconduct and alleged violations of Title VII and the Connecticut Fair Employment Practices Act.

    • Professional Associations

      Professional Associations

      Connecticut Bar Association
      Young Lawyers Section, Executive Committee

      American Bar Association

      Association of Workplace Investigators

      Society for Human Resource Management

      Human Resource Association of Central Connecticut
    • Honors + Awards

      Honors + Awards

      Pro Bono Partnership, Volunteer of the Year, 2015

      Selected as a Rising Star in the Connecticut Super Lawyers list for 2016 and 2017.

    • Publications


      The Developing Labor Law, Editor (2013-2016 editions)

    • Presentations


      "Conducting Litigation-Ready Workplace Investigations," presentation for the Human Resources Society of Central Connecticut (2/22/2017 and 4/18/2017)

      "The Perils of Vine, Instagram, Snapchat, and Twitter: Legal Considerations of Social Media," organized the presentation, which was sponsored by the CBA's Young Lawyers Section and held at the Quinnipiac Club in New Haven (2/26/2015)
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    • News

      R+C in the News

      • July 11, 2018

        Susan Masters Earns Certificate from the Association of Workplace Investigators

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      • March 11, 2015

        Robinson+Cole Lawyers Moderate and Coordinate CBA Event on Legal Considerations of Social Media

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      • July 8, 2014

        Four Hartford Office Lawyers Elected to CBA's YLS Executive Committee

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      R+C News Releases

      • October 17, 2017

        Robinson+Cole Lawyers Recognized by Super Lawyers®

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      • October 18, 2016

        Robinson+Cole Lawyers Recognized by Super Lawyers®

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      • May 3, 2016

        Robinson+Cole Lawyers Honored for Pro Bono Service

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