The nexus between the provision of health care and information technology has become one of the key opportunities and challenges facing the health care industry today. Robinson+Cole represents and advises managed care organizations, health care plans, hospitals, and physician groups across the United States in the areas of electronic medical records (EMR), electronic health records (EHR), and clinical information systems; the procurement and acquisition of health care information technology (HIT) products and services; and in dispute resolution, arbitration, and litigation related to HIT products and services.
With the passage of legislation encouraging and facilitating the implementation of clinical information systems (CIS) and electronic health records, a complex web of information technology solutions has emerged that is designed to create a national health care infrastructure. We assist our clients in taking maximum advantage of these solutions while effectively navigating the potential legal, business and financial risks. We regularly negotiate complex agreements regarding the acquisition, acceptance, maintenance and support of EHR and CIS software, systems, and related technology. We implement software access agreements and related donation arrangements for provider networks and provide guidance to our clients on best practices related to such agreements and arrangements. Similarly, we have assisted clients in the development of health information exchanges and the licensing of technology solutions related to such exchanges.
Robinson+Cole's HIT lawyers also represent and advise clients on their outsourcing of varied information technology functions and business processes, including application implementation, maintenance and development services; data center services; user computing services; help desk and user support services; and network and telecommunications services. Combining our own experience on agreements for information technology and business process outsourcing with our knowledge of the health care industry creates a deep understanding of the goals and challenges faced in HIT outsourcing arrangements. This mind-set helps our clients ensure that their outsourcing agreements reflect the specific requirements and terms that are most important to the organization while allowing their teams to maintain focus on business and technical issues.