Artificial intelligence (AI) is transforming how organizations innovate, compete, and grow. Robinson+Cole’s multidisciplinary AI team guides organizations through the adoption, deployment, and scaling of AI technologies with coordinated legal guidance, responsible risk management, and business-focused strategy. Our approach enables clients to address developing issues involving privacy, cybersecurity, intellectual property, bias, non-discrimination, governance, and fundamental rights while building resilience, trust, and competitive advantage.

Our Services

Robinson+Cole helps clients strategize and integrate artificial intelligence responsibly within their organizations. Our multidisciplinary AI team provides coordinated legal, regulatory, risk, operational, and business-focused guidance that enables organizations to identify practical AI opportunities, adopt and implement AI tools, scale AI-enabled solutions, and manage the legal, ethical, privacy, cybersecurity, compliance, and business risks that come with AI development and use.

Our AI client work falls into two connected areas: helping clients integrate, advance, and adopt AI; and guiding them on how to responsibly use AI to streamline their business operations. We work with organizations to identify high-value AI-use cases, evaluating tools and vendors, building adoption plans, supporting implementation, training internal teams, and developing AI-enabled service models that improve efficiency, insight, and responsiveness. At the same time, we assist clients in establishing governance programs, assessing risk, tracking regulatory developments, protecting data, negotiating vendor agreements, and developing defensible policies, procedures, training, oversight, and incident response plans.

Our team brings deep experience and insight across many practice areas, including litigation, corporate, health care, privacy and cybersecurity, antitrust, technology, information governance, employment, intellectual property, energy, environmental, and transactional matters. By working collaboratively across disciplines, our lawyers and business professionals address the legal and business complexities associated with the development, deployment, procurement, governance, and use of AI. We promote innovation, resilience, trust, compliance, and competitive advantage through coordinated multidisciplinary guidance.

Strategy, Adoption +  Innovation

We translate AI opportunities into actionable business initiatives by identifying opportunities, prioritizing use cases, evaluating tools and platforms, and developing adoption and governance plans aligned with business goals, operational needs, and risk tolerance.

Our services include:

• AI strategy and adoption planning;
• Identification and prioritization of AI use cases;
• Evaluation of AI tools, platforms, and vendors;
• AI innovation roadmaps;
• Business case development for AI initiatives;
• Risk and compliance assessment of use cases;
• AI implementation planning;
• Change management and internal adoption support;
• AI-enabled service models to improve efficiency, insight, and responsiveness; and
• Assist with negotiation of vendor evaluation and contracting.

AI-Enabled Delivery + Implementation

We support clients as they integrate AI into legal, business, operational, and service delivery models. Our lawyers and business professionals work together to help organizations implement AI in ways that are practical, scalable, and aligned with applicable legal, regulatory, and compliance obligations.

Our services include:

• AI implementation support;

• AI-enabled workflow and service model development;
• Internal guidance for appropriate AI use;
• Training for legal, business, operational, and management teams;
• Support for cross-functional implementation teams;
• Oversight models for AI-supported decision-making; and
• Review of AI outputs, processes, and controls.

Governance, Ethics + Risk Management

Responsible AI adoption requires governance, accountability, and oversight. We develop guidance frameworks that support ethical, transparent, compliant, and defensible AI use.

Our services include:

• Developing and implementing enterprise-wide AI governance programs;
• Mapping current and proposed AI use;
• Establishing cross-functional AI governance committees;
• Developing internal AI policies and procedures for design, development, procurement, deployment, and use;
• Creating AI codes of conduct;
• Revising employee handbooks and employee-facing policies;
• Conducting AI risk assessments;
• Developing AI training programs;
• Advising on ethics, transparency, accountability, bias, non-discrimination, and responsible use;
• Preparing AI incident response plans and tabletop exercises; and
• Supporting risk assessment and compliance with laws, regulations, professional standards, and guidance.

Regulatory, Privacy Cybersecurity + Vendor Diligence

AI adoption raises complex issues involving regulation, privacy, cybersecurity, data governance, intellectual property, employment, procurement, contracting, and vendor oversight. We assess these issues and recommend protections before, during, and after AI implementation.

Our services include:

• Tracking federal, state, and international AI regulatory developments;
• Advising on AI privacy, cybersecurity, and data governance risks;
• Assessing security, privacy, and data protection obligations;
• Negotiating AI vendor contracts and technology agreements;
• Developing AI vendor management processes and evaluation;
• Reviewing AI procurement terms and risk allocation;
• Advising on intellectual property and ownership issues related to AI tools and outputs;
• Preparing state law surveys; and
• Supporting compliance with applicable legal, regulatory, and professional standards.

We monitor evolving AI laws, regulations, enforcement priorities, and guidance, including developments from:

• Federal Trade Commission (FTC);
• Equal Employment Opportunity Commission (EEOC);
• European Union Artificial Intelligence Act, Regulation (EU) 2024/1689 (EU AI Act)
• Professional trade organizations (e.g. National Association of Insurance Commissioners);
• Professional ethical standards and regulations; and
• Rapidly evolving state laws and regulations applicable to the development, deployment, and use of AI technology.