February 28, 2025 - Book/Chapter
Bases for Liability Under Chapter 93A—Principles of Unfairness and Deception
Contributing author for Chapter 2, "Bases for Liability Under Chapter 93A—Principles of Unfairness and Deception"
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Firm Highlights
News
Robinson+Cole’s People-First Culture Recognized in Vault’s 2027 Rankings
News
Erica Kerstein Brings Credibility and Business Perspective to New Role as Practice Group Chair
Insurance + Reinsurance group chair Erica J. Kerstein was featured in a Law.com column titled, “How I Made Practice Group Chair,” published on April 15, 2026. In the article, Erica discusses her new role as a practice group chair and how it has expanded her insight into not only the firm’s strategic vision and goals, but the reality of running a business and ensuring that current planning aligns with future goals. “The role provides a window into how individual practices fit into the firm’s overall strategy,” said Erica. “You’re thinking not just about today’s matters, but about where clients are headed, how the industry is changing, and how the firm positions itself to meet those needs.” In addition, Erica also identified “…strengthening client relationships, investing in our people, and staying ahead of emerging issues—particularly around technology and artificial intelligence in the insurance space…” as key priorities for the practice. Read the article.
News
Robinson+Cole Integrates Thomson Reuters’ Deep Research into Newcode.ai Platform to Advance Secure, Verifiable Legal Research
Robinson+Cole has expanded its firmwide artificial intelligence (AI) capabilities by integrating Thomson Reuters’ Deep Research directly into Newcode.ai, the agentic AI platform implemented last year by the firm to support legal workflows across practices. With this integration, Robinson+Cole is one of only two law firms with direct access to the Deep Research API—and the only firm deploying it through Newcode.ai. Building on its 2025 partnership with Newcode.ai —making Robinson+Cole the first Am Law 200 firm to adopt the platform—the firm has continued to expand its AI capabilities as part of a broader strategy focused on secure deployment, ethical use, and seamless integration into daily legal work. The integration enables Robinson+Cole attorneys to conduct complex, multi‑step legal research and receive verifiable, citation‑backed responses grounded in trusted Thomson Reuters content. By embedding Deep Research into Newcode.ai, Robinson+Cole continues to build on its deliberate, governance‑first approach to AI adoption while delivering meaningful, practice‑ready innovation for its lawyers and clients. “Innovation at Robinson+Cole is grounded in client service, security, and practicality,” said J. Michael Wirvin, Managing Partner of Robinson+Cole. “By incorporating Thomson Reuters’ Deep Research directly into Newcode.ai, we are providing our lawyers with advanced research capabilities in a secure environment fully controlled by the firm that aligns with our standards for data governance, accuracy, and responsible AI use. This integration reflects our continued focus on adopting technology thoughtfully to support our attorneys and deliver value to our clients.” The addition of Deep Research allows attorneys to: Perform sophisticated legal research using agentic workflows that mirror real‑world legal reasoning Receive structured, verifiable responses grounded in Thomson Reuters data Streamline research processes while maintaining rigorous quality and accuracy standards Work entirely within Robinson+Cole’s firm‑controlled AI environment “Our integration of the Thomson Reuters’ Deep Research API with Newcode represents a defining moment in our AI strategy,” said Chief Data Officer Jim Merrifield. "We are incredibly proud to be the first firm to bring this capability to life—unlocking the power of trusted legal data directly within the workflows our lawyers and business professionals rely on every day. This is exactly how we maximize our technology investments: by connecting best-in-class data sources through APIs into a unified platform, so the technology meets our people where they work, enhances their judgment, and accelerates better outcomes for our clients.” Robinson+Cole’s AI program is guided by firmwide policies, mandatory training, and ongoing oversight to ensure responsible use of emerging technologies. The firm’s approach emphasizes measured adoption, strong information governance, and alignment with client expectations, rather than one‑off experimentation. This latest enhancement underscores Robinson+Cole’s commitment to remaining forward‑thinking in its use of technology, while ensuring that innovation serves the firm’s clients, lawyers, and long‑term strategic goals.
News
Robinson+Cole Ushers in New Leadership for Nationally-Recognized Insurance + Reinsurance Practice
Robinson+Cole announced New York Partner Erica J. Kerstein has been named Chair of its Insurance + Reinsurance group, effective January 1, 2026. She succeeds Gregory P. Varga, who chaired the group since 2019. The strategic change to the leadership reinforces the firm’s thoughtful growth plan beyond its founding roots in Hartford and its commitment to providing exceptional client-focused service. “It’s a privilege to lead the firm’s nationally-recognized Insurance + Reinsurance group, a practice that has helped shape the insurance industry and this firm for generations,” said Kerstein. “Building on Greg’s leadership, I’m honored to carry this work forward and to do so as part of a team whose diversity and depth are a competitive advantage for our clients and their evolving needs navigating complex insurance coverage issues.” Celebrating over 180 years of practice, Robinson+Cole’s legacy in insurance law began alongside the establishment of leading insurance companies in the 19th century. The firm’s work was closely tied to these institutions, helping shape the legal landscape of the insurance industry from its earliest days. Over the decades, the firm’s lawyers have built a tradition of excellence and enduring relationships with leading insurers—a legacy now carried forward by more than 40 Insurance + Reinsurance lawyers practicing across six of Robinson+Cole’s office locations. Insurance + Reinsurance group lawyers are helping to shape the insurance industry, representing and advising clients in disputes nationally and internationally involving cutting-edge issues, including on how to navigate the rapid evolution of artificial intelligence across the insurance ecosystem. As insurers accelerate their investment in artificial intelligence to address risk, efficiency, and regulatory complexity, Robinson+Cole has likewise made focused investments in AI‑enabled capabilities that enhance how its lawyers analyze data, manage complex matters, and deliver advice. Driven by client demand—including insurers seeking guidance on responsible, effective use of AI in claims, coverage, and litigation—the firm is integrating these technologies thoughtfully into its legal services while maintaining rigorous professional judgment, transparency, data security, and client confidentiality. Kerstein’s incisive, efficient, and responsive approach has enabled her to successfully litigate and arbitrate complex insurance matters—particularly in financial lines and commercial general liability, both domestically and internationally. Her experience also encompasses providing strategic counsel to clients in high-profile matters. Kerstein represents national and global insurers and reinsurers in state and federal courts across the United States, handling a wide range of complex coverage and bad faith disputes. Beyond her legal practice, Kerstein is an active member of The Bridge, an organization supporting the development of female talent in financial lines. “Greg Varga’s tenure as Chair of the firm’s Insurance practice has been exceptionally successful,” said Rhonda J. Tobin, Managing Partner at Robinson+Cole. “His vision, leadership, and experience not only elevated the practice and garnered national recognition, but it also opened new avenues for the firm’s growth and provides a strong foundation for Erica to carry forward.” Drawing on three decades of experience, Varga represents insurance companies in complex coverage and bad faith litigation, as well as arbitrations and appraisals. He chaired Robinson+Cole’s Insurance practice for 14 years over two terms, leading a team of more than 40 lawyers firmwide. Under his leadership, the group earned national recognition for its client-focused approach and became a thought leader in multiple areas of insurance law. “With Erica at the helm, our Insurance + Reinsurance group is poised to meet clients where they operate, extending our national and international reach,” said Varga. “Through working alongside her and leading the practice with her for the last few years, I am supremely confident that the group will continue to grow and thrive in the years to come as we continue to provide exceptional service to our valued clients. She will invest in data‑informed strategies, trial‑tested advocacy, and collaborative problem solving to keep our firm at the forefront of insurance law and practice.”
News
Natalie Ramsey Honored with Prestigious 2026 David T. Sykes Award
Bankruptcy + Reorganizations group co-chair Natalie Ramsey was recognized as the 2026 David T. Sykes Award recipient at the Eastern District of Pennsylvania Bankruptcy Conference’s (EDPABC) 36th Annual Forum on February 26, 2026. The award, which was co-presented by the EDPABC and the Consumer Bankruptcy Assistance Project (CBAP), is named after renowned bankruptcy attorney David T. Sykes and reflects Natalie’s excellence and integrity as a bankruptcy attorney, unsurpassed professionalism, mentorship of younger professionals, upholding of the reputation of the local bankruptcy bar, unwavering dedication to the bankruptcy community and the less fortunate in Philadelphia, and courtesy and respect for all. Natalie has been a member of the EDPABC since 1991 and served on its Board of Directors from 1999 - 2006, including as Chair in 2006. In addition, she has also been a member of the CBAP since 1993 and served as its President from 2012 - 2013.
News
Robinson+Cole Remains A “Best Place to Work in Connecticut”
News
Bankruptcy + Reorganizations Group Authors Key U.S. Sections for 2025 Chambers Insolvency Global Practice Guide
News
Robinson+Cole Recognized at 2026 Women, Influence & Power in Law Awards
News
Robinson+Cole Names J. Michael Wirvin as Managing Partner
Robinson+Cole’s partnership has elected Boston Business Transactions Partner J. Michael Wirvin as its next Managing Partner, marking a pivotal moment in the firm’s 180-year history. Effective March 1, Wirvin will become the firm’s first Managing Partner based outside of Hartford, CT, reflecting Robinson+Cole’s continued evolution and expanding geographic footprint. His election underscores the firm’s deliberate, forward‑looking approach to leadership succession and long‑term strategic growth. Wirvin has served on Robinson+Cole’s Managing Committee since 2014, where he has played a central role in firm governance, strategic planning, and leadership succession, working closely with three managing partners through periods of unprecedented growth, market expansion, and changes in the legal industry. He is widely recognized for advising clients on complex domestic and cross‑border mergers and acquisitions, financings, and corporate structuring matters, with a particular focus on assisting U.S. and offshore companies navigate the legal, commercial, and cultural complexities of operating across jurisdictions. Wirvin also co‑chairs the firm’s International team. Wirvin has served as partner-in-charge of Robinson+Cole’s Boston office since 2014, reinforcing the firm’s culture, mentoring lawyers at all stages of their careers, and fostering cross‑disciplinary teamwork that strengthens client service. He recently helped lead the relocation of Robinson+Cole’s Boston office to 53 State Street, a premier downtown tower, creating a modern, light‑filled space designed to support employee well‑being with an energizing environment along with enhanced technology and workspaces that facilitate seamless remote and on-site collaboration and team building, while also promoting focused work. “It is a profound honor to be elected by my partners to serve as Managing Partner and lead this extraordinary team of lawyers and business professionals who raise the bar every day,” said Wirvin. “Our 180-year history is defined not merely by longevity, but by the trust we have earned, the results we have delivered, and the professionalism, mutual respect, and collegiality that have long defined our culture. As Managing Partner, I aim to build on that foundation—bringing strategic clarity and disciplined growth to our priorities, strengthening our national and international profile, investing in our people, and ensuring Robinson+Cole remains agile, cohesive, and well positioned to deliver practical, business‑minded solutions for clients in an increasingly complex and competitive environment.” Wirvin succeeds Rhonda J. Tobin, the firm’s first female Managing Partner, who led Robinson+Cole since 2021 and guided the firm through a period of significant transformation, growth, and innovation. Elected during the height of the COVID‑19 pandemic, Tobin brought to the role more than a decade of firm leadership experience, including service on the Managing Committee for 17 years and leadership of the firm’s Litigation Section for 14 years. During Tobin’s five-year tenure, Robinson+Cole successfully advanced and executed on a new Strategic Plan, improving profitability; expanding the firm’s New York, Boston, and Philadelphia offices; opening and growing offices in Washington, DC, and Austin, TX; and deepening leading national practices in affordable housing finance, bankruptcy, business transactions, capital markets and securities, intellectual property and technology, health care, managed care litigation, immigration, insurance, public finance, and real estate and development. Under Tobin’s leadership, the firm also strengthened its commitment to collaboration, inclusion, and talent development; launched meaningful DEIB initiatives; and made significant investments in technology, information governance, and workplace innovation. Additionally, the firm achieved top national rankings in Vault’s Best Law Firms to Work For six consecutive years. Robinson+Cole became the first Am Law 200 firm to strategically partner with agentic AI builder Newcode.ai and the first law firm in the United States to earn ARMA’s Verified Organization status, further reinforcing its position as an industry leader in innovation and information governance. Tobin’s leadership has been widely recognized, including being named Regional Managing Partner of the Year in Law.com’s 2025 New England Legal Awards and Managing Partner of the Year in the 2022 Women, Influence & Power in Law Awards. She will continue to serve as chair of the firm’s lateral growth committee and will continue her leadership roles and active involvement in Connecticut’s non-profit community and as Chairperson of the Connecticut Judicial Review Council. Commenting on Wirvin’s election, Tobin stated, “Mike’s deeply rooted presence and extensive leadership experience at Robinson+Cole make him an outstanding choice to lead our firm. I have known and worked closely with Mike for more than two decades, and there is no question that he is the right person to guide us forward as technological advancements and an evolving professional landscape present new opportunities. Mike is an exceptionally talented and experienced lawyer, and a trusted confidant whose insight I consistently relied on when facing strategic decisions. He is deeply respected by our lawyers and business professionals and brings a thoughtful, strategic perspective that will greatly benefit the firm. I look forward to the firm’s continued growth and success under his leadership.” Robinson+Cole also announced several additional leadership updates reflecting the firm’s continued focus on thoughtful succession planning, geographic expansion, and strategic growth. Davis Lee Wright, who is based in the firm’s Wilmington office, has been elected to the Managing Committee, joining Britt‑Marie K. Cole‑Johnson and Edward J. Heath who are resident in the Hartford office, Eric M. Kogan in Stamford, and Charles F. Martin III in Miami. The firm recently named New York partner Erica J. Kerstein as chair of its Insurance + Reinsurance group, Stamford partner Patrick W. Begos co-chair of its Managed Care + ERISA Litigation group, and Hartford partners Conor O. Duffy and Robert S. Melvin and as Health Law group co-chair and Land Law Section co-chair, respectively. In addition, Kendra L. Berardi will succeed Wirvin as partner in charge of the Boston office.
News
Julianna Charpentier Recognized as an “Up & Coming Lawyer”
News
Robinson+Cole’s People-First Culture Recognized in Vault’s 2027 Rankings
News
Erica Kerstein Brings Credibility and Business Perspective to New Role as Practice Group Chair
Insurance + Reinsurance group chair Erica J. Kerstein was featured in a Law.com column titled, “How I Made Practice Group Chair,” published on April 15, 2026. In the article, Erica discusses her new role as a practice group chair and how it has expanded her insight into not only the firm’s strategic vision and goals, but the reality of running a business and ensuring that current planning aligns with future goals. “The role provides a window into how individual practices fit into the firm’s overall strategy,” said Erica. “You’re thinking not just about today’s matters, but about where clients are headed, how the industry is changing, and how the firm positions itself to meet those needs.” In addition, Erica also identified “…strengthening client relationships, investing in our people, and staying ahead of emerging issues—particularly around technology and artificial intelligence in the insurance space…” as key priorities for the practice. Read the article.
News
Robinson+Cole Integrates Thomson Reuters’ Deep Research into Newcode.ai Platform to Advance Secure, Verifiable Legal Research
Robinson+Cole has expanded its firmwide artificial intelligence (AI) capabilities by integrating Thomson Reuters’ Deep Research directly into Newcode.ai, the agentic AI platform implemented last year by the firm to support legal workflows across practices. With this integration, Robinson+Cole is one of only two law firms with direct access to the Deep Research API—and the only firm deploying it through Newcode.ai. Building on its 2025 partnership with Newcode.ai —making Robinson+Cole the first Am Law 200 firm to adopt the platform—the firm has continued to expand its AI capabilities as part of a broader strategy focused on secure deployment, ethical use, and seamless integration into daily legal work. The integration enables Robinson+Cole attorneys to conduct complex, multi‑step legal research and receive verifiable, citation‑backed responses grounded in trusted Thomson Reuters content. By embedding Deep Research into Newcode.ai, Robinson+Cole continues to build on its deliberate, governance‑first approach to AI adoption while delivering meaningful, practice‑ready innovation for its lawyers and clients. “Innovation at Robinson+Cole is grounded in client service, security, and practicality,” said J. Michael Wirvin, Managing Partner of Robinson+Cole. “By incorporating Thomson Reuters’ Deep Research directly into Newcode.ai, we are providing our lawyers with advanced research capabilities in a secure environment fully controlled by the firm that aligns with our standards for data governance, accuracy, and responsible AI use. This integration reflects our continued focus on adopting technology thoughtfully to support our attorneys and deliver value to our clients.” The addition of Deep Research allows attorneys to: Perform sophisticated legal research using agentic workflows that mirror real‑world legal reasoning Receive structured, verifiable responses grounded in Thomson Reuters data Streamline research processes while maintaining rigorous quality and accuracy standards Work entirely within Robinson+Cole’s firm‑controlled AI environment “Our integration of the Thomson Reuters’ Deep Research API with Newcode represents a defining moment in our AI strategy,” said Chief Data Officer Jim Merrifield. "We are incredibly proud to be the first firm to bring this capability to life—unlocking the power of trusted legal data directly within the workflows our lawyers and business professionals rely on every day. This is exactly how we maximize our technology investments: by connecting best-in-class data sources through APIs into a unified platform, so the technology meets our people where they work, enhances their judgment, and accelerates better outcomes for our clients.” Robinson+Cole’s AI program is guided by firmwide policies, mandatory training, and ongoing oversight to ensure responsible use of emerging technologies. The firm’s approach emphasizes measured adoption, strong information governance, and alignment with client expectations, rather than one‑off experimentation. This latest enhancement underscores Robinson+Cole’s commitment to remaining forward‑thinking in its use of technology, while ensuring that innovation serves the firm’s clients, lawyers, and long‑term strategic goals.
News
Robinson+Cole Ushers in New Leadership for Nationally-Recognized Insurance + Reinsurance Practice
Robinson+Cole announced New York Partner Erica J. Kerstein has been named Chair of its Insurance + Reinsurance group, effective January 1, 2026. She succeeds Gregory P. Varga, who chaired the group since 2019. The strategic change to the leadership reinforces the firm’s thoughtful growth plan beyond its founding roots in Hartford and its commitment to providing exceptional client-focused service. “It’s a privilege to lead the firm’s nationally-recognized Insurance + Reinsurance group, a practice that has helped shape the insurance industry and this firm for generations,” said Kerstein. “Building on Greg’s leadership, I’m honored to carry this work forward and to do so as part of a team whose diversity and depth are a competitive advantage for our clients and their evolving needs navigating complex insurance coverage issues.” Celebrating over 180 years of practice, Robinson+Cole’s legacy in insurance law began alongside the establishment of leading insurance companies in the 19th century. The firm’s work was closely tied to these institutions, helping shape the legal landscape of the insurance industry from its earliest days. Over the decades, the firm’s lawyers have built a tradition of excellence and enduring relationships with leading insurers—a legacy now carried forward by more than 40 Insurance + Reinsurance lawyers practicing across six of Robinson+Cole’s office locations. Insurance + Reinsurance group lawyers are helping to shape the insurance industry, representing and advising clients in disputes nationally and internationally involving cutting-edge issues, including on how to navigate the rapid evolution of artificial intelligence across the insurance ecosystem. As insurers accelerate their investment in artificial intelligence to address risk, efficiency, and regulatory complexity, Robinson+Cole has likewise made focused investments in AI‑enabled capabilities that enhance how its lawyers analyze data, manage complex matters, and deliver advice. Driven by client demand—including insurers seeking guidance on responsible, effective use of AI in claims, coverage, and litigation—the firm is integrating these technologies thoughtfully into its legal services while maintaining rigorous professional judgment, transparency, data security, and client confidentiality. Kerstein’s incisive, efficient, and responsive approach has enabled her to successfully litigate and arbitrate complex insurance matters—particularly in financial lines and commercial general liability, both domestically and internationally. Her experience also encompasses providing strategic counsel to clients in high-profile matters. Kerstein represents national and global insurers and reinsurers in state and federal courts across the United States, handling a wide range of complex coverage and bad faith disputes. Beyond her legal practice, Kerstein is an active member of The Bridge, an organization supporting the development of female talent in financial lines. “Greg Varga’s tenure as Chair of the firm’s Insurance practice has been exceptionally successful,” said Rhonda J. Tobin, Managing Partner at Robinson+Cole. “His vision, leadership, and experience not only elevated the practice and garnered national recognition, but it also opened new avenues for the firm’s growth and provides a strong foundation for Erica to carry forward.” Drawing on three decades of experience, Varga represents insurance companies in complex coverage and bad faith litigation, as well as arbitrations and appraisals. He chaired Robinson+Cole’s Insurance practice for 14 years over two terms, leading a team of more than 40 lawyers firmwide. Under his leadership, the group earned national recognition for its client-focused approach and became a thought leader in multiple areas of insurance law. “With Erica at the helm, our Insurance + Reinsurance group is poised to meet clients where they operate, extending our national and international reach,” said Varga. “Through working alongside her and leading the practice with her for the last few years, I am supremely confident that the group will continue to grow and thrive in the years to come as we continue to provide exceptional service to our valued clients. She will invest in data‑informed strategies, trial‑tested advocacy, and collaborative problem solving to keep our firm at the forefront of insurance law and practice.”
News
Natalie Ramsey Honored with Prestigious 2026 David T. Sykes Award
Bankruptcy + Reorganizations group co-chair Natalie Ramsey was recognized as the 2026 David T. Sykes Award recipient at the Eastern District of Pennsylvania Bankruptcy Conference’s (EDPABC) 36th Annual Forum on February 26, 2026. The award, which was co-presented by the EDPABC and the Consumer Bankruptcy Assistance Project (CBAP), is named after renowned bankruptcy attorney David T. Sykes and reflects Natalie’s excellence and integrity as a bankruptcy attorney, unsurpassed professionalism, mentorship of younger professionals, upholding of the reputation of the local bankruptcy bar, unwavering dedication to the bankruptcy community and the less fortunate in Philadelphia, and courtesy and respect for all. Natalie has been a member of the EDPABC since 1991 and served on its Board of Directors from 1999 - 2006, including as Chair in 2006. In addition, she has also been a member of the CBAP since 1993 and served as its President from 2012 - 2013.
News
Robinson+Cole Remains A “Best Place to Work in Connecticut”
News
Bankruptcy + Reorganizations Group Authors Key U.S. Sections for 2025 Chambers Insolvency Global Practice Guide
News
Robinson+Cole Recognized at 2026 Women, Influence & Power in Law Awards
News
Robinson+Cole Names J. Michael Wirvin as Managing Partner
Robinson+Cole’s partnership has elected Boston Business Transactions Partner J. Michael Wirvin as its next Managing Partner, marking a pivotal moment in the firm’s 180-year history. Effective March 1, Wirvin will become the firm’s first Managing Partner based outside of Hartford, CT, reflecting Robinson+Cole’s continued evolution and expanding geographic footprint. His election underscores the firm’s deliberate, forward‑looking approach to leadership succession and long‑term strategic growth. Wirvin has served on Robinson+Cole’s Managing Committee since 2014, where he has played a central role in firm governance, strategic planning, and leadership succession, working closely with three managing partners through periods of unprecedented growth, market expansion, and changes in the legal industry. He is widely recognized for advising clients on complex domestic and cross‑border mergers and acquisitions, financings, and corporate structuring matters, with a particular focus on assisting U.S. and offshore companies navigate the legal, commercial, and cultural complexities of operating across jurisdictions. Wirvin also co‑chairs the firm’s International team. Wirvin has served as partner-in-charge of Robinson+Cole’s Boston office since 2014, reinforcing the firm’s culture, mentoring lawyers at all stages of their careers, and fostering cross‑disciplinary teamwork that strengthens client service. He recently helped lead the relocation of Robinson+Cole’s Boston office to 53 State Street, a premier downtown tower, creating a modern, light‑filled space designed to support employee well‑being with an energizing environment along with enhanced technology and workspaces that facilitate seamless remote and on-site collaboration and team building, while also promoting focused work. “It is a profound honor to be elected by my partners to serve as Managing Partner and lead this extraordinary team of lawyers and business professionals who raise the bar every day,” said Wirvin. “Our 180-year history is defined not merely by longevity, but by the trust we have earned, the results we have delivered, and the professionalism, mutual respect, and collegiality that have long defined our culture. As Managing Partner, I aim to build on that foundation—bringing strategic clarity and disciplined growth to our priorities, strengthening our national and international profile, investing in our people, and ensuring Robinson+Cole remains agile, cohesive, and well positioned to deliver practical, business‑minded solutions for clients in an increasingly complex and competitive environment.” Wirvin succeeds Rhonda J. Tobin, the firm’s first female Managing Partner, who led Robinson+Cole since 2021 and guided the firm through a period of significant transformation, growth, and innovation. Elected during the height of the COVID‑19 pandemic, Tobin brought to the role more than a decade of firm leadership experience, including service on the Managing Committee for 17 years and leadership of the firm’s Litigation Section for 14 years. During Tobin’s five-year tenure, Robinson+Cole successfully advanced and executed on a new Strategic Plan, improving profitability; expanding the firm’s New York, Boston, and Philadelphia offices; opening and growing offices in Washington, DC, and Austin, TX; and deepening leading national practices in affordable housing finance, bankruptcy, business transactions, capital markets and securities, intellectual property and technology, health care, managed care litigation, immigration, insurance, public finance, and real estate and development. Under Tobin’s leadership, the firm also strengthened its commitment to collaboration, inclusion, and talent development; launched meaningful DEIB initiatives; and made significant investments in technology, information governance, and workplace innovation. Additionally, the firm achieved top national rankings in Vault’s Best Law Firms to Work For six consecutive years. Robinson+Cole became the first Am Law 200 firm to strategically partner with agentic AI builder Newcode.ai and the first law firm in the United States to earn ARMA’s Verified Organization status, further reinforcing its position as an industry leader in innovation and information governance. Tobin’s leadership has been widely recognized, including being named Regional Managing Partner of the Year in Law.com’s 2025 New England Legal Awards and Managing Partner of the Year in the 2022 Women, Influence & Power in Law Awards. She will continue to serve as chair of the firm’s lateral growth committee and will continue her leadership roles and active involvement in Connecticut’s non-profit community and as Chairperson of the Connecticut Judicial Review Council. Commenting on Wirvin’s election, Tobin stated, “Mike’s deeply rooted presence and extensive leadership experience at Robinson+Cole make him an outstanding choice to lead our firm. I have known and worked closely with Mike for more than two decades, and there is no question that he is the right person to guide us forward as technological advancements and an evolving professional landscape present new opportunities. Mike is an exceptionally talented and experienced lawyer, and a trusted confidant whose insight I consistently relied on when facing strategic decisions. He is deeply respected by our lawyers and business professionals and brings a thoughtful, strategic perspective that will greatly benefit the firm. I look forward to the firm’s continued growth and success under his leadership.” Robinson+Cole also announced several additional leadership updates reflecting the firm’s continued focus on thoughtful succession planning, geographic expansion, and strategic growth. Davis Lee Wright, who is based in the firm’s Wilmington office, has been elected to the Managing Committee, joining Britt‑Marie K. Cole‑Johnson and Edward J. Heath who are resident in the Hartford office, Eric M. Kogan in Stamford, and Charles F. Martin III in Miami. The firm recently named New York partner Erica J. Kerstein as chair of its Insurance + Reinsurance group, Stamford partner Patrick W. Begos co-chair of its Managed Care + ERISA Litigation group, and Hartford partners Conor O. Duffy and Robert S. Melvin and as Health Law group co-chair and Land Law Section co-chair, respectively. In addition, Kendra L. Berardi will succeed Wirvin as partner in charge of the Boston office.
News
Julianna Charpentier Recognized as an “Up & Coming Lawyer”
News
Robinson+Cole’s People-First Culture Recognized in Vault’s 2027 Rankings
News
Erica Kerstein Brings Credibility and Business Perspective to New Role as Practice Group Chair
Insurance + Reinsurance group chair Erica J. Kerstein was featured in a Law.com column titled, “How I Made Practice Group Chair,” published on April 15, 2026. In the article, Erica discusses her new role as a practice group chair and how it has expanded her insight into not only the firm’s strategic vision and goals, but the reality of running a business and ensuring that current planning aligns with future goals. “The role provides a window into how individual practices fit into the firm’s overall strategy,” said Erica. “You’re thinking not just about today’s matters, but about where clients are headed, how the industry is changing, and how the firm positions itself to meet those needs.” In addition, Erica also identified “…strengthening client relationships, investing in our people, and staying ahead of emerging issues—particularly around technology and artificial intelligence in the insurance space…” as key priorities for the practice. Read the article.
News
Robinson+Cole Integrates Thomson Reuters’ Deep Research into Newcode.ai Platform to Advance Secure, Verifiable Legal Research
Robinson+Cole has expanded its firmwide artificial intelligence (AI) capabilities by integrating Thomson Reuters’ Deep Research directly into Newcode.ai, the agentic AI platform implemented last year by the firm to support legal workflows across practices. With this integration, Robinson+Cole is one of only two law firms with direct access to the Deep Research API—and the only firm deploying it through Newcode.ai. Building on its 2025 partnership with Newcode.ai —making Robinson+Cole the first Am Law 200 firm to adopt the platform—the firm has continued to expand its AI capabilities as part of a broader strategy focused on secure deployment, ethical use, and seamless integration into daily legal work. The integration enables Robinson+Cole attorneys to conduct complex, multi‑step legal research and receive verifiable, citation‑backed responses grounded in trusted Thomson Reuters content. By embedding Deep Research into Newcode.ai, Robinson+Cole continues to build on its deliberate, governance‑first approach to AI adoption while delivering meaningful, practice‑ready innovation for its lawyers and clients. “Innovation at Robinson+Cole is grounded in client service, security, and practicality,” said J. Michael Wirvin, Managing Partner of Robinson+Cole. “By incorporating Thomson Reuters’ Deep Research directly into Newcode.ai, we are providing our lawyers with advanced research capabilities in a secure environment fully controlled by the firm that aligns with our standards for data governance, accuracy, and responsible AI use. This integration reflects our continued focus on adopting technology thoughtfully to support our attorneys and deliver value to our clients.” The addition of Deep Research allows attorneys to: Perform sophisticated legal research using agentic workflows that mirror real‑world legal reasoning Receive structured, verifiable responses grounded in Thomson Reuters data Streamline research processes while maintaining rigorous quality and accuracy standards Work entirely within Robinson+Cole’s firm‑controlled AI environment “Our integration of the Thomson Reuters’ Deep Research API with Newcode represents a defining moment in our AI strategy,” said Chief Data Officer Jim Merrifield. "We are incredibly proud to be the first firm to bring this capability to life—unlocking the power of trusted legal data directly within the workflows our lawyers and business professionals rely on every day. This is exactly how we maximize our technology investments: by connecting best-in-class data sources through APIs into a unified platform, so the technology meets our people where they work, enhances their judgment, and accelerates better outcomes for our clients.” Robinson+Cole’s AI program is guided by firmwide policies, mandatory training, and ongoing oversight to ensure responsible use of emerging technologies. The firm’s approach emphasizes measured adoption, strong information governance, and alignment with client expectations, rather than one‑off experimentation. This latest enhancement underscores Robinson+Cole’s commitment to remaining forward‑thinking in its use of technology, while ensuring that innovation serves the firm’s clients, lawyers, and long‑term strategic goals.
News
Robinson+Cole Ushers in New Leadership for Nationally-Recognized Insurance + Reinsurance Practice
Robinson+Cole announced New York Partner Erica J. Kerstein has been named Chair of its Insurance + Reinsurance group, effective January 1, 2026. She succeeds Gregory P. Varga, who chaired the group since 2019. The strategic change to the leadership reinforces the firm’s thoughtful growth plan beyond its founding roots in Hartford and its commitment to providing exceptional client-focused service. “It’s a privilege to lead the firm’s nationally-recognized Insurance + Reinsurance group, a practice that has helped shape the insurance industry and this firm for generations,” said Kerstein. “Building on Greg’s leadership, I’m honored to carry this work forward and to do so as part of a team whose diversity and depth are a competitive advantage for our clients and their evolving needs navigating complex insurance coverage issues.” Celebrating over 180 years of practice, Robinson+Cole’s legacy in insurance law began alongside the establishment of leading insurance companies in the 19th century. The firm’s work was closely tied to these institutions, helping shape the legal landscape of the insurance industry from its earliest days. Over the decades, the firm’s lawyers have built a tradition of excellence and enduring relationships with leading insurers—a legacy now carried forward by more than 40 Insurance + Reinsurance lawyers practicing across six of Robinson+Cole’s office locations. Insurance + Reinsurance group lawyers are helping to shape the insurance industry, representing and advising clients in disputes nationally and internationally involving cutting-edge issues, including on how to navigate the rapid evolution of artificial intelligence across the insurance ecosystem. As insurers accelerate their investment in artificial intelligence to address risk, efficiency, and regulatory complexity, Robinson+Cole has likewise made focused investments in AI‑enabled capabilities that enhance how its lawyers analyze data, manage complex matters, and deliver advice. Driven by client demand—including insurers seeking guidance on responsible, effective use of AI in claims, coverage, and litigation—the firm is integrating these technologies thoughtfully into its legal services while maintaining rigorous professional judgment, transparency, data security, and client confidentiality. Kerstein’s incisive, efficient, and responsive approach has enabled her to successfully litigate and arbitrate complex insurance matters—particularly in financial lines and commercial general liability, both domestically and internationally. Her experience also encompasses providing strategic counsel to clients in high-profile matters. Kerstein represents national and global insurers and reinsurers in state and federal courts across the United States, handling a wide range of complex coverage and bad faith disputes. Beyond her legal practice, Kerstein is an active member of The Bridge, an organization supporting the development of female talent in financial lines. “Greg Varga’s tenure as Chair of the firm’s Insurance practice has been exceptionally successful,” said Rhonda J. Tobin, Managing Partner at Robinson+Cole. “His vision, leadership, and experience not only elevated the practice and garnered national recognition, but it also opened new avenues for the firm’s growth and provides a strong foundation for Erica to carry forward.” Drawing on three decades of experience, Varga represents insurance companies in complex coverage and bad faith litigation, as well as arbitrations and appraisals. He chaired Robinson+Cole’s Insurance practice for 14 years over two terms, leading a team of more than 40 lawyers firmwide. Under his leadership, the group earned national recognition for its client-focused approach and became a thought leader in multiple areas of insurance law. “With Erica at the helm, our Insurance + Reinsurance group is poised to meet clients where they operate, extending our national and international reach,” said Varga. “Through working alongside her and leading the practice with her for the last few years, I am supremely confident that the group will continue to grow and thrive in the years to come as we continue to provide exceptional service to our valued clients. She will invest in data‑informed strategies, trial‑tested advocacy, and collaborative problem solving to keep our firm at the forefront of insurance law and practice.”
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Natalie Ramsey Honored with Prestigious 2026 David T. Sykes Award
Bankruptcy + Reorganizations group co-chair Natalie Ramsey was recognized as the 2026 David T. Sykes Award recipient at the Eastern District of Pennsylvania Bankruptcy Conference’s (EDPABC) 36th Annual Forum on February 26, 2026. The award, which was co-presented by the EDPABC and the Consumer Bankruptcy Assistance Project (CBAP), is named after renowned bankruptcy attorney David T. Sykes and reflects Natalie’s excellence and integrity as a bankruptcy attorney, unsurpassed professionalism, mentorship of younger professionals, upholding of the reputation of the local bankruptcy bar, unwavering dedication to the bankruptcy community and the less fortunate in Philadelphia, and courtesy and respect for all. Natalie has been a member of the EDPABC since 1991 and served on its Board of Directors from 1999 - 2006, including as Chair in 2006. In addition, she has also been a member of the CBAP since 1993 and served as its President from 2012 - 2013.
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Robinson+Cole Remains A “Best Place to Work in Connecticut”